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Design, build, integrate and support Microsoft Dynamics 365 Customer Engagement solutions. The role combines hands-on development with technical leadership, support resolution and mentoring junior developers in an Agile delivery environment.
What you’ll do
- Develop and customize Dynamics 365 CE Online across Sales, Service and Marketing modules
- Build and maintain plugins, workflows, business process flows, Power Automate flows and Dataverse customizations
- Develop integrations using Azure Functions, Web API, REST APIs, JavaScript, C#/.NET and SQL
- Configure Dataverse security roles, data models, forms, views, business rules and solution components
- Use Azure DevOps for work tracking, source control, build/release and delivery coordination
- Troubleshoot CRM support issues and identify recurring problems for long-term fixes or cost optimization
- Review code, guide junior developers, and uphold architecture, quality and security standards
- Participate in Agile/Scrum ceremonies, estimation, sprint planning and delivery reporting
What you’ll bring
- 6+ years hands-on in Microsoft Dynamics CRM / Dynamics 365 CE development
- Strong experience with D365 CE Online, Dataverse, plugins, workflows, Power Automate
- C#/.NET, SQL, Web API, REST APIs and Azure Functions
- JavaScript-based CRM customizations and CRUD operations through Web API calls
Build business applications end-to-end on Microsoft Power Platform: Power Apps (Canvas first, Model-Driven a plus), Power Automate for process automation, and extensive Dataverse work. Power BI experience is desirable for analytics and reporting.
What you’ll do
- Design, develop and implement applications using Power Apps (primarily Canvas Apps)
- Build and maintain Power Automate flows: cloud flows, approval workflows, integrations
- Work extensively with Dataverse: schema design, relationships, data modelling, security roles
- Integrate Power Platform solutions with APIs, connectors and external systems
- Create basic-to-intermediate Power BI reports and dashboards supporting application use cases
- Convert stakeholder needs into technical designs and functional apps
- Prepare technical documentation, perform unit testing, support UAT and deployment
- Follow best practices, governance and security standards; troubleshoot and optimize performance
What you’ll bring
- 6 to 8 years hands-on with Microsoft Power Platform
- Power Apps (Canvas required; Model-Driven a plus) and Power Automate (cloud flows, integrations)
- Dataverse: tables, relationships, business rules, security roles
- End-to-end business application builds; connectors, environment strategy, solution management
- API integration and custom connectors
- Clear technical documentation, solution designs and process flows
- Strong analytical and troubleshooting abilities; excellent communication
Good to have
- Power BI for supporting reports and dashboards
- ALM for Power Platform using Azure DevOps
- Microsoft certifications: PL-100, PL-200, PL-400
- Security, governance and environment management; mentoring experience